How to Cancel Your Cloutly Subscription

We’re sorry to see you’re thinking about leaving. Before you go, we want to make sure you have everything you need and explore whether there’s anything we can do to make Cloutly a better fit for you.

1. Talk to a Product Specialist (Optional but Recommended)

Many customers find that a quick conversation solves the very problem they were cancelling for. Whether you’re:

• Not seeing the results you expected
• Trying to reduce costs
• Changing direction in your business

…our team can often help. We’ll review your account, share optimisation tips, and explore options like plan adjustments or additional support.

👉 Book a free 15-minute session with a specialist here (recommended before cancelling)

2. Self-Cancel from Your Dashboard

If you’re ready to proceed, you can cancel your subscription at any time directly from your Cloutly account. Here’s how:

1. Log in to your Cloutly dashboard.
2. Click your profile icon (top-right corner).
3. Go to Account Settings ➜ Billing.
4. Select Manage Plan to open the billing portal and choose "Cancel Subscription"

Once cancelled:

• Your subscription will remain active until the end of your current billing cycle.
• You’ll retain access to your data and campaigns during that time.
• You can reactivate your account anytime in the future - all your data will still be there (for up to a year).

3. Need a Hand?

If you run into any issues cancelling — or if you’re unsure which plan is best for you — our team is here to help. Contact us on live chat or at [email protected] and we’ll get back to you within one business day.

We’re grateful you chose Cloutly and hope we’ve helped your business grow. If you decide to return, we’ll be ready to pick up right where you left off.

Updated on: 30/09/2025